American Fur customer support

How can we help?

Questions about an order, glove sizing, shipping or a return? Contact the American Fur team by phone, email or the form below.

Send a message

Tell us how we can help

Fields marked with an asterisk are required. For an existing purchase, include your order number.

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Quick help

Find the right information

Useful answers without a long support process.

Order help

Have your order number ready so the team can assist more efficiently.

Contact support

Shipping & processing

Review processing times, carriers, free-shipping eligibility and international delivery details.

Shipping information

Returns & exchanges

Read the current 30-day return and exchange requirements before sending an item back.

Return policy

FAQs & glove sizing

Find guidance on glove sizing, deerskin, payment options, shipping and exchanges.

View FAQs
Free US ShippingOrders over $75
30-Day ReturnsSimple returns & exchanges
Secure PaymentsProtected checkout
Customer SupportPhone and email assistance